Shipping and Return


Shipments

Lilipoi uses TNT Traco to ship to Italiy (except to Livigno and Campione d’Italia, and to Europe to following countries: Austria, Belgium, Bulgaria, Denmark, Finland, France, Germany, UK, Greece, Ireland, Luxembourg, Holland, Poland, Portugal(except Madeira), Romania, Czech Rep., Slovak Rep., Slovenia, Spain (except Canarie), Sweden, Hungary.

Delivery time:
Italy 2-3 days
Europe 5-8 days

Shipment Costs
Shipping costs change according to locations and number of items and are calculated at the check-out page, before to the placement of the order.

Price range is:
Italy from 7 to 9 Euro
Europe from 15 to 52 Euro

Return

You do not like your product, it doesn’t fit you well, the colour doesn’t match? You can return it to us within 14 days by filling this form with instructions. You will bear the costs of return shipment. Once we have received the item, we will refund you the total amount you paid.

Exchanges

You want to exchange your product:

  • Return it following the about procedure of return (fill this form)
  • Make a new order of the replacing product